Cancellation, Rescheduling, No Show and Late Fee Policy
Remember when you confirm an appointment with our Notaries, we are reserving that time slot for your needs so that we will not take another client in that spot. We put this policy in place be respectful and to better serve all our customers.
Canceling less than 12 hours from the date and time of the signing after your appointment has been confirmed may result in a Cancellation fee of: $30.00.
Canceling more then 12 hours from the date and time of the signing, after your appointment has been confirmed will be free of change. To cancel you can click the link on the confirmation email or by calling (800) 501-0670.
If your appointment was confirmed on the same day of the signing and less than 12 hours from the signing and wish to cancel the signing, you may be subject to the $30.00 cancellation policy. Please take this in consideration when booking short notice signings.
Rescheduling is allowed if more than 12 hours from the signing appointment. Appointments less than 12 hours might not be rescheduled and is subject to the same cancellation policy above.
No Show Fee is subject to a minimum fee of $45.00 or the full price listed on the quote whichever is higher. For example, if you quote was $55.00, your No Show fee is subject to the full $55.00. However, if your quote was $38.00, your No Show fee would be $45.00. No Show is determined by our Notary waiting for 15 minutes and has made an attempt to reach you that has been unsuccessful. Showing up after this time will not allow enough time to complete the signing and will need to be rescheduled. A new quote will need to be completed.
A late fee of $15.00 is added to your quote in the event you are late more then 10 minutes from your scheduled signing. Remember, your late arrival will require that I end the session at the scheduled time, meaning your session will unfortunately be shorter and may not be complete. I have reserved this time for you and only you and have other people scheduled after your time.
If our Notary is more than 10 minutes late we will deduct $15.00 from your total bill.